Do your customers remember you?
Often your customers don't remember you when they need you. Do you agree?
Whom do they remember then?
As you know, customers have lots of choices & you are not the only one choice !
Research shows, customers usually remember those suppliers who interact with him regularly.
If it is so, are you reaching your customer regularly?
It is further understood that customers remember those suppliers who offer them good products & good service. After all you are not selling them a product - you are selling them an experience !
How good or bad is that experience? Do you worry about it? If you worry - do you 'Measure' it?
There are many such questions that relate to your customer behaviour.
If you want to do great business, it is important to know the answers to such questions & act accordingly
We do this for you. Through effective communications, through digital media, through various events, through variety of good initiatives, through surveys, through people outreach, through system improvisation... through many more actions !
If you want to establish yourself as a most trusted brand the customer should always remember, contact us.
© Nitin Kirloskar
© Nitin Kirloskar
Comments
Post a Comment